Welcome to the new world order.
Worldwide, the Internet has become a blessing and a curse to businesses of every size; information has never been easier to research, but the surge in spam emails and viruses sent to businesses has deteriorated much of the cost savings realized.
Small businesses (SMBs) are often not equipped to deal with the management of the growing network of PCs they own, let alone payrolling a group of IT specialists full-time to deal with it. With CATALYST Techworks, small businesses can have a "virtual IT" department: on-call, on-site technical services designed to increase the availability of a company's tech resources while minimizing its management costs.
CATALYST Techworks was started to serve and educate businesses in Kent and Ionia counties, situated on the wonderful west side of the state of Michigan. West Michigan has seen a huge upswing in small business startups in recent years. My goal is to help protect SMBs from these multi-faceted threats, and to help lower the costs and risks of keeping technology working smoothly.
Why CATALYST? "Virtual IT Support"!
My name is Dan Davis, and I'm here to help.
Although it takes specialist skills to finely craft today's operating systems and networks, a generalist tech service can best administer those systems. No matter what flavor your IT infrastructure is, I have the skills and the experience to help you manage your systems effectively. I have certifications in A+ (both for PC and Apple), MCP (Windows 2000 Professional), and Linux+. I've owned small business startups and worked for 1000+ seat corporations in the IT field.
Network security has never been more important than it is today. With service-level agreements in place, CATALYST Techworks conducts regular security audits to assess your network, server and workstation vulnerabilities. If you don't have the protection you need, I'll put it in place for you. No guesswork, no leafing through magazines to see what reviews well each month, and no guessing how many licenses you need to purchase.
How can you be certain your business needs a "virtual IT" service? Ask yourself a few questions:
1. Do you have someone you rely on as an "internal computer guru"?
Would their time be better put to use doing their own job instead? What happens when this person decides to leave your employ?
2. When was the last time you thought about upgrading your computers?
Does the thought of walking into a high-turnover electronics store make you think twice? Do you have up-to-date knowledge of which products are rated highest in their class, and which are ripoffs?
3. When was the last time you checked the backups for your systems?
If you're making backups at all, are you checking them frequently to make sure they'll work in an emergency?
4. Have you checked your battery backups and surge suppressors lately?
Were you aware that surge suppressors (especially inexpensive MOSFET ones) become less effective the longer they're used?
5. When was the last time you remembered to defragment your workstation hard drives?
Did you know that, even though the newer NTFS file system used by Windows 2000/XP/2003 Server is less prone to fragmentation, it still requires scheduled maintenance of the journaling system?
If any of the above questions got your attention, chances are you're ready to take the next step in maintaining and securing your valuable computer systems.